FAQ’s

Frequently Asked Questions

Following you will find a collection of questions that we have been asked over the years by customers just like you.  But, we are sure that we may have missed one or two, so if this has happened, please feel free to shoot us an email and we will respond within 24 hours.

Definitely!  You can purchase a Mandy’s Pizza Gift Card in any $5.00 increment.

Mandy’s does support the fundraising efforts of several local organizations; schools; veteran groups; and various other warranted groups.  However, please know that we are probably asked nearly 5 times per week for donations, or some type of support, per week.

Unfortunately, we are only a small business and cannot support each and every request that we received.  If your organization is looking to raise monies, we would suggest that you review our ready-made fundraising ideas, or send us a donation request by clicking the button below.   We review each of these request on a case-by-case basis, and support those that support our small business in-kind.

 

We definitely do.

Buuuuuut…..we only offer these to our “Exclusive Members” list.  Why do we not have a page with “specials” listed?  It’s simple, if you are shopping around for “deals”, then your concern is not for consistent quality; fresh ingredients; and a great price.

However, if you are looking for consistent award-winning quality, then you’re already a Mandy’s custom, and you are part of our Exclusive Members list where we send out coupons for great daily, and weekly deals.

Do you want to start enjoying exclusive offers; special event invites; and loyalty rewards?…Then you MUST DOWNLOAD our Mandy’s Pizza App on the Google Play Store, or the Apple App Store.

Well, just by calling the store.

Actually, we don’t really have many restrictions on ordering the Monster, but there are a few conditions:

  1. We cannot make a Monster Pizza during the dinner time rush.  A Monster, like it’s name, will take up the entire oven placing all other orders into a lengthy delay.
  2. We only allow 2 toppings to be placed onto a Monster, and only 1 vegetable can be one of your choices.
    1. Too many veggies will make this pizza soggy.
    2. Too many toppings in general will increase your chance of dropping, or bending, this pizza once you take it into your home.
  3. How many people can the Monster serve?
    1. (1) Really greedy pizza-eater. or
    2. Up t0 15 “normal” eaters.
  4. We require that a Monster Pizza be “pre-ordered”, so that we can wiggle it into our already busy number of customer orders.
  5. If you have any more questions, THEN YOU SHOULDN’T BE EVEN CONSIDERING ALLOWING A MONSTER INTO YOUR HOME.

Come On!  It’s bad enough that you thought we would tell you what Brandon’s crusts are made of, but now you think we’ll tell you the recipe of his rolls?  Awwwww, you’re so cute.

We know that as a person, or parent of a child, with food allergies you would love to know what’s inside our allergen-free pizza crusts.  However, since it is a “secret”, we will list the most popular items that IT DOES NOT CONTAIN:

Does Not Contain:

  • Peanut
  • Tree nuts
  • Dairy
  • Casein
  • Egg
  • Wheat
  • Soy
  • Sesame
  • Corn
  • Gelatin
  • Gluten

NOTE:  YES, this product does contain yeast.

We surely do.

We take the time to painstakingly shred the faux meat, and then we season the product to replicate some of your favorite items such as:

  • Buffalo Chicken
  • Pulled Pork
  • Italian Chicken
  • Cajun Chicken

We are constantly working on our menu expansion to accommodate more vegan items.

Really?  What would the owners son say if we gave away his secrets?

We know that as a person, or parent of a child, with food allergies you would love to know what’s inside our allergen-free pizza crusts.  However, since it is a “secret”, we will list the most popular items that IT DOES NOT CONTAIN:

Does Not Contain:

  • Peanut
  • Tree nuts
  • Dairy
  • Casein
  • Egg
  • Wheat
  • Soy
  • Sesame
  • Corn
  • Gelatin
  • Gluten

NOTE:  YES, this product does contain yeast.

Yes you can.

Mandy’s systems allow for you to get your party task item off your list.  You can call days, or even weeks, ahead of time with your order so that you can take the stress out of your dining options.  When you need to place a “deferred order”, just call the store of your choice; place your order; advise the order-taker of your need for deferral; and then provide a credit-card to confirm the delivery.

Well Duh!

Sure we deliver, but there are some stipulations.

  • We do not delivery “everywhere”
  • There are areas that we deem as “unsafe” for our team.  It’s not always about the almighty dollar, but it can be about our team arriving home safely every night.
  • While we do realize that you are only “a mile up the road” from where our delivery zone ends, that extra mile will affect those deliveries within our designated zone…so we are very sorry.
  • Sorry, we cannot “run to the store to buy you cigarettes or to play your lottery numbers”.  You act like we have never been asked to do this before.  Hahahahahaha.

Please Remember to TIP YOUR DRIVER!
Rain…Shine…Snow…Power-Outages.  Delivery drivers work hard for tips.

 

PHOTO---Pizza-Delivery-Driver

Reluctantly. Yes.  Currently we accept, Visa; Mastercard, and Discover.  We do accept AMEX, BUT ONLY FOR CATERING PAYMENTS.  AMEX has the highest processing fees, which we pay for the “privilege” of taking a specific credit cards.

While credit/debit cards offer you convenience, they come with a cost to the retailer via fees and commissions paid to the issuing banks.

While we do understand that it is more convenient to pay with credit or debit, we hope that you will consider carrying some cash for those instances when you frequent your local Mandy’s.  By paying with cash it allows us to manage our price increases which are held hostage by the manufacturers of our ingredients since many ingredients are “commodity items”.

This year alone there has been a dramatic increase in cost from pork, chicken and beef.  Unfortunately we cannot keep passing all of these increases onto the customer, but when you pay cash this allows us to remain competitive, and hopefully profitable.

Additionally, some of our Specials are “Cash Only” since the price if this Special is so customer beneficial that we cannot afford to incur the fees assessed by you paying with credit or debit.

YES…we do pay fees to the banks for the convenience of you paying with your card.  Heck, how did you think they were able to offer you air miles, or umbrellas with the banks logo imprinted on it?

Please Pay Cash!

It’s quite simple, the owner’s son, the same kid who invented all of these menu items eats from our stores weekly.  If the owners feel safe feeding their own child who suffers from life-threatening food allergies, you can be assured that we would treat you no differently.

Unlike eateries who can “accommodate” some of your restrictions, but really do not understand them, Mandy’s Pizza lives and breathes this everyday.

  • Separate preparation area
  • Your food item will never touch an unprotected area
  • Separate tools are clearly marked for our employee use
  • Our oven is made to accommodate your menu items
  • TRAINING…TRAINING…AND MORE TRAINING.

Nope!

While we would love to be able to at least serve beer, the State of Pennsylvania has a ridiculous rule that you need to have “X” many seat just to be able to have a license.  So, for that reason, we cannot and probably will not ever have beer.

However, our Westview location will allow you to bring in your own beer, or even wine, but make sure that you bring along your own glasses, and cork screw tool.

We sure are!

Over the years, Mandy’s have won local, regional, AND National Competitions with our products.  While some of them include a “popularity vote”, many of them are based on actually making and judges eating and voting on the item we submitted.

Whether it’s our white pizza, or simply our pepperoni, this is only a sampling of what wins us awards.  But if a giant hot hoagie is your preference, then you must try our traditional Italian hoagie, there’s not one piece of pepperoni or boiled ham…BECAUSE YOU SHOULDN’T FIND THAT ON A TRADITIONAL ITALIAN HOAGIE.  Geez.

 

SLIDER---Award-Logos

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